Shipping & Returns
We use flat rates depending on what country the goods are shipped to.
Sweden - DHL shipping within Sweden is 100 SEK per order.
Europe - DHL shipping to Norway, Denmark, Finland, Latvia, Lithuania, Estonia, Germany, Belgium, Netherlands, Luxemburg, Poland, Slovakia, Czech, Austria, France, Bulgaria, Hungary, Ireland, Croatia, Portugal, Romania, Slovenia, Spain, United Kingdom is 150 SEK per order.
USA and Canada - UPS shipping to the rest of the world is 350 SEK.
Rest of the world - UPS shipping to the rest of the world is 500 SEK.
When shipping to countries outside EU, there can be additional costs for import, VAT and customs. These fees are not issued by Kalthoff Axes and is paid by the buyer. Examples of countries are Norway, Schweiz, USA.
We take responsibility for damaged or lost goods. If the goods are damaged during the shipment, take photos of the damaged goods after receiving it and send to us for assistance. If not receiving the goods within reasonable time, contact us for assistance.
Easy Returns & Exchanges
It is important to us that you are happy with your axe. Kalthoff Axes offer 90 days withdrawal period. If you wish to withdraw your purchase, inform us and let us know why. The product should be unused and in intact packaging. The customer pays shipping cost for returns. Return the goods to:
Kalthoff Manufaktur AB
132 37 Saltsjö-Boo, SE
Repayment of received and approved goods is executed within 14 days to the card that was used for the purchase.